Terms and Conditions

1) PRIVACY POLICY

In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), Tomas Alcaide Albero informs that it is the owner of the websites https: //www.ilustracionesmusicales.com, https://www.ilustracionesmusicales.es and https://www.illustracionsmusicals.cat. In accordance with the requirement of article 10 of the aforementioned Law, Tomas Alcaide Albero reports the following information:

The owner of this website is Tomas Alcaide Albero, with NIF 47164211L and fiscal address at Ronda Zamenhof núm. 17, 08201 de Sabadell.

PHONE: +34 650 58 50 89

EMAIL: [email protected]

WEB DOMAIN: https://www.ilustracionesmusicales.es

 

User and liability regime

The navigation, access and use of the Tomas Alcaide Albero website confers the condition of user, by which they accept, from the navigation of the Tomas Alcaide Albero website, all the conditions of use established here without prejudice to the application of the corresponding regulations of mandatory legal compliance as the case may be.

The Tomas Alcaide Albero website provides a great diversity of information, services and data. The user assumes responsibility for it in the correct use of the website. This responsibility will extend to:

·        The veracity and legality of the information provided by the user in the forms issued by Tomas Alcaide Albero to access certain content or services offered by the website.

·        The use of the information, services and data offered by Tomas Alcaide Albero contrary to the provisions of these conditions, the Law, morals, good customs or public order, or that in any other way may involve injury to the rights of third parties or the same operation of the website.

 

Links policy and liability exemptions

Tomas Alcaide Albero is not responsible for the content of the websites that the user can access through the links established on its website and declares that in no case will it proceed to examine or exercise any type of control over the content of other sites of the network. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites outside its property that can be accessed through the links.

 

Tomas Alcaide Albero declares that she has adopted all the necessary measures to avoid any harm to the users of her website, which may arise from browsing her website. Consequently, Tomas Alcaide Albero is not responsible, in any case, for any damages that the user may suffer from browsing the Internet.

 

Modifications

Tomas Alcaide Albero reserves the right to make the modifications it deems appropriate, without prior notice, in the content of its website. Both in relation to the contents of the website, as well as in the conditions of use thereof, or in the general contracting conditions. Said modifications may be made through its website by any form admissible by law and will be binding during the time they are published on the website and until they are validly modified by subsequent ones.

 

Online recruitment services

Certain contents of the Tomas Alcaide Albero website contain the possibility of contracting over the Internet. The use of them will require reading and mandatory acceptance of the general contracting conditions established for this purpose by Tomas Alcaide Albero.

 

Data Protection

In accordance with the provisions of current regulations on the Protection of Personal Data, we inform you that your data will be incorporated into the treatment system owned by Tomas Alcaide Albero in order to facilitate, expedite and fulfill the commitments established between both parties. In compliance with current regulations, Tomas Alcaide Albero informs that the data will be kept for the period strictly necessary to comply with the aforementioned precepts.

As long as you do not inform us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have your consent to use it for the aforementioned purposes.

Tomas Alcaide Albero informs that it will proceed to treat the data in a lawful, loyal, transparent, adequate, pertinent, limited, exact and updated manner. That is why Tomas Alcaide Albero undertakes to adopt all reasonable measures so that these are suppressed or rectified without delay when they are inaccurate.

In accordance with the rights conferred by current regulations on data protection, you may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of your personal data as well as the consent given for the treatment of the same, directing your request to the postal address indicated above or to the email [email protected].

You can go to the competent Control Authority to present the claim that you consider appropriate.

 

SSL Certificate (Secure Sockets Layer)

The SSL CERTIFICATE provides authentication, privacy and security of the information between Tomas Alcaide Albero and the user.

 

Tomas Alcaide Albero has a security certificate that is used by SSL CERTIFICATE to make secure connections.

In this process, several parameters are established to make the connection safely and it is established using preset keys, encoding and decoding all the data sent until the connection is closed.

 

Intellectual and industrial property

Tomas Alcaide Albero by herself or as assignee, is the owner of all the intellectual and industrial property rights of her website, as well as the elements contained therein (by way of example, images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by Tomas Alcaide Albero. They will, therefore, be works protected as intellectual property by the Spanish legal system, being applicable both the Spanish and Community regulations in this field, as well as the international treaties related to the matter and signed by Spain.

All rights reserved. By virtue of the provisions of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this web page, for commercial purposes, are expressly prohibited. in any support and by any technical means, without the authorization of Tomas Alcaide Albero.

The user agrees to respect the Intellectual and Industrial Property rights owned by Tomas Alcaide Albero. You can view the elements of the portal and even print, copy and store them on your computer's hard drive or on any other physical medium as long as it is solely and exclusively for your personal and private use. The user must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of Tomas Alcaide Albero.

 

Legal actions, applicable legislation and jurisdiction

Tomas Alcaide Albero also reserves the right to file civil or criminal actions that it deems appropriate for the improper use of its website and content, or for the breach of these conditions.

The relationship between the user and the provider will be governed by current regulations and applicable in the Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. Tomas Alcaide Albero is domiciled in Sabadell, Spain.

 

2) PRIVACY POLICY SOCIAL NETWORKS

In accordance with the provisions of current regulations on Protection of Personal Data (RGPD) and Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), Tomas Alcaide Albero informs users that it has proceeded to create a profile on the Social Networks Facebook, Instagram and Youtube, with the main purpose of advertising its products and services.

The user has a profile on the same Social Network and has decided to join the page created by Tomas Alcaide Albero, thus showing interest in the information that is advertised on the Network. By joining our page, you provide us with your consent for the treatment of those personal data published on your profile.

The user can access the privacy policies of the Social Network itself at any time, as well as configure their profile to guarantee their privacy.

Tomas Alcaide Albero has access to and treats that public information of the user, especially his contact name. These data are only used within the Social Network itself. They are not incorporated into any file.

In relation to the rights of access, rectification, cancellation and opposition, which you have and which can be exercised before Tomas Alcaide Albero, in accordance with the RGPD, you must take into account the following nuances:

Access: It will be defined by the functionality of the Social Network and the ability to access information on user profiles.

Rectification: It can only be satisfied in relation to that information that is under the control of Tomas Alcaide Albero, for example, delete comments published on the page itself. Normally, this right must be exercised before the Social Network.

Cancellation and / or Opposition: As in the previous case, it can only be satisfied in relation to that information that is under the control of Tomas Alcaide Albero, for example, stop being linked to the profile.

 

Tomas Alcaide Albero will perform the following actions:

Access to public profile information.

Publication in the user's profile of all the information already published on the Tomas Alcaide Albero page.

Send personal and individual messages through the channels of the Social Network. Updates of the status of the page that will be published in the user's profile.

The user can always control their connections, eliminate the contents that no longer interest them and restrict who they share their connections with, for this they must access their privacy settings.

 

Publications

Once the user has joined the Tomas Alcaide Albero page, they may publish comments, links, images or photographs or any other type of multimedia content supported by the Social Network in the latter. The user, in all cases, must be the owner thereof, enjoy copyright and intellectual property rights or have the consent of affected third parties. Any publication on the page, be it texts, graphics, photographs, videos, etc., is expressly prohibited. that violate or are likely to violate morality, ethics, good taste or decorum, and / or that infringe, violate or violate intellectual or industrial property rights, the right to image or the law. In these cases, Tomas Alcaide Albero reserves the right to immediately withdraw the content, being able to request the permanent blocking of the user.

Tomas Alcaide Albero will not be responsible for the content that a user has freely published.

The user must bear in mind that his publications will be known by other users, so he himself is the main responsible for his privacy.

The images that may be published on the page will not be stored in any file by Tomas Alcaide Albero, but they will remain on the Social Network.

 

Contests and promotions

Tomas Alcaide Albero reserves the right to carry out contests and promotions, in which the user linked to her page may participate. The bases of each of them, when the Social Network platform is used for this, will be published in it. Always complying with the LSSI-CE and with any other applicable standard.

The Social Network does not sponsor, endorse or administer, in any way, any of our promotions, nor is it associated with any of them.

 

Advertising

Tomas Alcaide Albero will use the Social Network to advertise its products and services, in any case, if you decide to process your contact data to carry out direct commercial prospecting actions, it will always be in compliance with the legal requirements of the RGPD and the LSSI-CE.

Recommending the Tomas Alcaide Albero page to other users so that they too can enjoy the promotions or be informed of their activity will not be considered advertising.

Next, we detail the link to the privacy policy of each social network of which we are part:

• Facebook: https://www.facebook.com/help/323540651073243/

• Instagram: https://www.instagram.com/terms/accept/

• Youtube: https://www.youtube.com/intl/es/about/policies/#community-guidelines

 

 3) General Conditions

Information prior to the contractual process

This website https://www.ilustracionesmusicales.es is owned by Tomas Alcaide Albero.

The General Contracting conditions regulate the distance selling relationship between Tomas Alcaide Albero and the user or client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on General Contracting Conditions, the Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of consumers and Users, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, Law 7/1996, of January 15, on the Regulation of Retail Trade, and Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce.

 

Tomas Alcaide Albero reserves the right to make the modifications that she deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through their websites, by any form admissible by law and shall be binding during the time they are published on the web and until they are validly modified by subsequent ones. However, Tomas Alcaide Albero reserves the right to apply, in certain cases, Specific Contracting Conditions in preference to these General Conditions when it deems it appropriate, announcing them in a timely manner.

The purpose of the website is to offer and advertise handicraft articles painted by hand by Tomas Alcaide Albero or derived from her illustrations.

The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.

As a user or client, you expressly declare to know, understand and accept the conditions of use and these general contracting conditions. In the same way, you declare to be of legal age and have the legal capacity and to act necessary for accessing the Tomas Alcaide Albero websites and contracting through them.

In case you need an invoice, please let us know at the time of ordering through the different communication channels that we put at your disposal (telephone, email / contact form or postal mail).

 

Offer and validity

In compliance with current regulations, Tomas Alcaide Albero offers information on all items for sale, their characteristics and prices. However, Tomas Alcaide Albero reserves the right to withdraw, replace or change the products offered through its website, by simply changing its content. In this way, the products offered at any time on the web will be governed by the General Contracting Conditions in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned products.

 

Essential characteristics of the products

The products offered in our online store incorporate at least one photograph and its essential characteristics, this is the information obtained from the manufacturer itself. The color of the product, observable in the photograph, is not binding. In the characteristics it is identified.

 

Guarantee

Tomas Alcaide Albero is responsible for the lack of conformity of all the products offered on the website during a period of two years from delivery. During the indicated period, the client may go to the Tomas Alcaide Albero workshop

 

After-sales service

You can contact the Tomas Alcaide Albero after-sales service by email [email protected] or by calling the customer service number +34 650 58 50 89.

 

Prices

All products indicate the sale price in Euros and include Value Added Tax (VAT).

If any other tax is applicable, this will be indicated (IGIC or IPSI).

 

Delivery and transport costs

Tomas Alcaide Albero makes shipments to the Peninsula, the Balearic Islands, the Canary Islands, Ceuta, Melilla, and International shipments. You can check our shipping policy here.

In the event that it is necessary to carry out customs procedures, these are the responsibility of the client.

It is recommended that customs charges be consulted before placing the order.

 

Payment Methods

The customer may pay the amount of his order by opting for any of the following ways. When placing the order, you must indicate your choice:

1.      Bank transfer -> 0% commission

2.      Credit / debit card -> 1% commission

3.      Paypal -> 2.90% + € 0.35 commission

All operations that involve the transmission of personal or banking data are carried out using a secure environment, a server based on the standard security technology SSL (Secure Sockets Layer). All the information that you transmit to us travels encrypted through the network.

 

4) Right of withdrawal, returns and claims

As established in article 103 of Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of consumers and Users, the supplies of services or goods made in accordance with the specifications of the consumer or clearly personalized, or that, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.

 

Return of the defective product

Tomas Alcaide Albero will take care of collecting the product.

In the event that the product is not in good condition and the causes attributable to it are not a consequence of the customer, the customer will have the right to return the product, informing Tomas Alcaide Albero of the reason for return through any of the means provided in these contracting conditions, and at no cost to the client. This return due to a defect or poor condition of the product will not be considered a right of withdrawal.

Tomas Alcaide Albero undertakes to assume the cost of the return and to return the product for a new one in accordance with the conditions accepted at the time of sale.

If the client wishes to present a claim, he can present it through any of the means provided in these contracting conditions within 48 hours.

Likewise, Tomas Alcaide Albero reserves the right to file civil or criminal actions that she deems appropriate for the improper use of her website and content or for the breach of these conditions.

The relationship between the user and the provider will be governed by current regulations and applicable in the Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. Tomas Alcaide Albero is domiciled in Sabadell, Spain.

 

5) LEGAL CLAUSES

INFORMATIVE CLAUSE RGPD AND LSSI-CE

In accordance with the provisions of current regulations on Protection of Personal Data, we inform you that your data will be incorporated into the treatment system owned by Tomas Alcaide Albero with NIF 47164211L and fiscal address at Ronda Zamenhof nº 17 08201 from Sabadell, in order to meet the commitments derived from the relationship we maintain with you. In compliance with current regulations, Tomas Alcaide Albero informs that the data will be kept for the period strictly necessary to comply with the aforementioned precepts.

Tomas Alcaide Albero informs that it will proceed to treat the data in a lawful, loyal, transparent, adequate, pertinent, limited, exact and updated manner. That is why Tomas Alcaide Albero undertakes to adopt all reasonable measures so that these are suppressed or rectified without delay when they are inaccurate.

In accordance with the rights conferred by current regulations on data protection, you may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of your personal data, as well as the consent given for the treatment of the same, directing your request to the postal address indicated above or to the email [email protected].

Likewise, and in accordance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, in article 21, we also request your express consent to send you advertising of our products or promotions that we consider may be of interest to you, by email or by any other equivalent electronic means of communication.

□ I have read and agree to receive advertising or promotional information from Tomas Alcaide Albero

□ I have read and I do not agree to receive advertising or promotional information from Tomas Alcaide Albero

 

We inform you that you can revoke at any time the consent given to the receipt of commercial communications by sending an email to the email address: [email protected].

You can go to the competent Control Authority to present the claim that you consider appropriate.

Name or company name:

DNI or CIF:

Signature of the interested party.

 

INVOICE CLAUSE

In accordance with the provisions of current regulations on Protection of Personal Data, we inform you that your data will be incorporated into the treatment system owned by Tomas Alcaide Albero with NIF 47164211L and fiscal address at Ronda Zamenhof núm. 17, 08201 de Sabadell, in order to meet the commitments derived from the relationship we maintain with you. In compliance with current regulations, Tomas Alcaide Albero informs that the data will be kept for the period strictly necessary to comply with the aforementioned precepts.

As long as you do not inform us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have your consent to use it for the aforementioned purposes.

Tomas Alcaide Albero informs that it will proceed to treat the data in a lawful, loyal, transparent, adequate, pertinent, limited, exact and updated manner. That is why Tomas Alcaide Albero undertakes to adopt all reasonable measures so that these are suppressed or rectified without delay when they are inaccurate.

In accordance with the rights conferred by current regulations on data protection, you may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of your personal data as well as the consent given for the treatment of the same, directing your request to the postal address indicated above or to the email [email protected].

We inform you that you can revoke at any time the consent given to the receipt of commercial communications by sending an email to the email address: [email protected].

You can go to the competent Control Authority to present the claim that you consider appropriate.

Sending these data implies acceptance of this clause

 

ELECTRONIC INVOICE CONSENT CLAUSE

We inform you that the acceptance of this means of billing will imply the sending of the invoice to the email provided. Tomas Alcaide Albero will provide you with the subsequent invoice by this means if you do not tell us otherwise.

You may in any case revoke the consent given to the receipt of the electronic invoice at any time by sending an email to the email address [email protected].